2021 Open Enrollment is Going on Now

Open Enrollment for your 2021 Petco benefits is going on now through Nov. 6, 2020. Any changes or new elections you made during Open Enrollment are effective February 1, 2021.

Passive Enrollment Process

For 2021, you will be automatically re-enrolled in the coverage you have today, except for flexible spending accounts which must be elected each year.

Take action by Nov. 6, 2020 to enroll in a new plan, make changes to your current coverage, or enroll in a flexible spending account.

Collective Health Resources

If you have questions about the new medical or dental plans adminstered by Collective Health or need assistance verifying in-network providers, you can access the resources below:

Online
http://join.collectivehealth.com/petco

Telephone
844-516-3836 M-F, 6 a.m. to 6 p.m. PST

Petco Legal Notices

Click here to view important legally required notices and disclosures for Petco benefit plans.

 

 

 

 
 

What You Need to Know for 2021

Petco continues to invest to make our benefits inclusive, diverse, and affordable, and to make it easy for you and your family to get the care you need. Here are a few things you should know about for 2021:

  • Same plans and coverage options in 2021 that are available today.

  • No increase in health plan contributions in 2021.

  • Decrease in health plan contributions if you cover eligible family members under a Collective Health medical plan.


Have Questions About Your Benefits or the Online Enrollment System?

Call the Petco Benefits Service Center for if you have questions about your benefits or need help with using the online enrollment system. You can also enroll over the phone.

Petco Benefits Service Center

Telephone
855-847-6067 M-F 8 am to 8 pm ET

Petco 401(k) Plan

The Petco 401(k) plan helps you build financial security for your future. You can participate in the plan on the first day of the month following six months of service in which you worked at least 500 hours. You must be age 21 or older to participate.

To enroll or make changes to your account, contact Fidelity Investments:

Website: 401k.com

Telephone: 800-835-5095

Plan Number: 49089

Employee Assistance Program

We all have a ruff day now and then. When the going gets tough, turn to the Employee Assistance Program (EAP). The EAPO is paid for by Petco and provides up to five 50-minute confidential counseling sessions and referrals.

 Get help with emotional issues, stress, drug or alcohol dependency, relationship issues, legal or financial concerns and more. You can also explore health and wellness articles and get child and elder care referrals. All Petco partners and family members are eligible and can access services by calling 877-EAP-4PET (TDD: 800-697-0353) or by visiting guidanceresources.com.

Sign-up for Text Message Alerts

cell phone

Keep up with your Petco benefits on-the-go. Sign up to receive text message alerts on your smartphone.

Easy Sign-up Click Here

 

Have Questions Accessing or Using Benefitfocus?

Call the Petco Benefits Service Center for help with Benefitfocus. You can enroll by phone and get answer to your benefit questions.

Petco Benefits Service Center

Telephone
855-847-6067 M-F 8 am to 8 pm ET

Petco Legal Notices

Click here to view important legally required notices and disclosures for Petco benefit plans.

Sign-up for Text Message Alerts

cell phone

Keep up with your Petco benefits on-the-go. Sign up to receive text message alerts on your smartphone.

Easy Sign-up Click Here